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To protect our frontline staff and our most vulnerable patients all appointment requests for any reason will be telephone triaged by a Doctor. Please do not come to the Practice. All repeat prescriptions must be collected from a Pharmacy and not at the front Reception desk. Self check in and online appointment booking system will also be suspended during this time.

If your child has any of the following: You need urgent help: Go to the nearest A&E department or phone 999

• Becomes pale, mottled and feels abnormally cold to the touch

• Has pauses in their breathing (apnoeas), has an irregular breathing pattern or starts grunting.

• Severe difficulty in breathing becoming agitated or unresponsive

• Is going blue round the lips

• Has a fit/seizure

• Becomes extremely distressed (crying inconsolably despite distraction), confused, very lethargic (difficult to wake) or unresponsive

• Develops a rash that does not disappear with pressure (the glass test)

• Has testicular pain, especially in teenage boys

If your child has any of the following: You need to contact a doctor or nurse today.Please ring your GP surgery or call NHS 111 - dial 111The NHS is working for you. However, we recognise during the current coronavirus crisis at peak times, access to a health care professional may be delayed. If symptoms persist for 4 hours or more and you have not been able to speak to either a GP or 111, then take your child to the nearest A&E

• Is finding it hard to breathe including drawing in of the muscles below their lower ribs, at their neck or between their ribs (recession or head bobbing)

• Seems dehydrated (dry mouth, sunken eyes, no tears, drowsy or passing less urine than usual)

• Is becoming drowsy (excessively sleepy) or irritable (unable to settle them with toys, TV, food or picking up) - especially if they remain drowsy or irritable despite their fever coming down

• Has extreme shivering or complains of muscle pain

• Babies under 3 months of age with a temperature above 38°C /100.4°F

• Infants 3-6 months of age with a temperature above 39°C /102.2°F

• For all infants and children with a fever above 38°C for more than 5 days.

• Is getting worse or if you are worried

• Has persistent vomiting and/or persistent severe abdominal pain

• Has blood in their poo or wee

• Any limb injury causing reduced movement, persistent pain or head injury causing persistent crying or drowsiness

If none of the above features are present

• You can continue to provide your child care at home. Information is also available on NHS Choices


Additional advice is available to families for coping with the crying of well babies:   http:/


Additional advice is available for children with complex health needs and disabilities:

We often get asked about hospital waiting times. Please click on the link below to access this information. 

 When ordering your Repeat Prescription please allow a minimum of 48 working hours and only order what you need. Also be aware that local pharmacies only collect prescriptions from the practice once daily and then they require time to get your items ordered and ready for you to collect. Thank you.

24 hour Prescription line 01224 860160


Thank you

Yvonne Spalding

Practice Manager


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